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SUPPORT AND EVOLUTION

Put existing systems back under technical control

We take over maintenance, fixes, and evolution of applications that need to keep running even when documentation is limited, the previous provider has left, or the system has accumulated problems over time.
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MAIN SERVICE / Support and evolution
  • Maintenance
  • Legacy
  • Operation
WHEN IT MAKES SENSE

Problems that indicate this need

Some common scenarios where this type of work can help.

01

The system was left without a technical owner

The previous developer or provider is no longer available, and the application is still needed for the operation.

02

Simple fixes take too long

Problems remain in production because no one knows the system well enough to act safely.

03

The application has accumulated technical debt

Old dependencies, hard-to-maintain code, or lack of documentation make any change risky.

04

The system needs to keep evolving

The application is still useful, but new rules, integrations, and improvements need to be incorporated.

WHAT WE CAN DO

Capabilities applied to the scenario

The work is defined according to the problem, the existing environment, and the agreed scope.

  1. 01

    Technical diagnosis

    Initial assessment of the application, architecture, dependencies, and relevant risk points.

  2. 02

    Fixes

    Investigation and resolution of defects that compromise functionality or operation.

  3. 03

    Evolution

    Implementation of improvements and new features compatible with the existing context.

  4. 04

    Technical update

    Gradual evolution of dependencies, structure, or components when necessary and justified.

  5. 05

    Continuity

    Enough technical organization to reduce dependence on informal knowledge about the application.

DELIVERABLES

What can come out of this work

Final deliverables depend on the scope, the systems involved, and the needs identified.

  • Initial diagnosis when necessary
  • Agreed fixes and improvements
  • Record of the changes made
  • Relevant technical documentation
  • Dependency updates when part of the scope
  • Next-step plan for system evolution
FAQ

Common questions

Do you take over systems developed by another provider?

Yes. The first step is usually to understand the current state of the application, its dependencies, and the level of knowledge available.

Is it necessary to rewrite a legacy system?

No. A complete rewrite is usually one of the most expensive and risky options. The decision should be based on the state of the system and the real needs of the operation.

Can support be recurring?

Yes. Depending on the demand, the work can be structured as a one-off project or recurring technical follow-up.

NEXT STEP

Do you have an important system that no one wants to take over anymore?

Let's understand the current state of the application and define a safe way to regain technical control.